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Privacy policy

Personal Data Protection

 

La Cave des Vignerons de Pfaffenheim is concerned with protecting your personal data. We are committed to providing the best level of protection for your personal data, in accordance with the applicable law and with the General Data Protection Regulation.


Controller

The personal data collected on this website are recorded in a computerized database by the controller:

Company: La Cave des Vignerons de Pfaffenheim

Email: cave@pfaffenheim.com

Telephone: +33 (0)3 89 78 08 08

Address: 5 rue du Chai - 68250 Pfaffenheim - France


Purposes of processing

The collected personal data are used to manage our customer relations and provide customer support, manage comments on our blog, send emails in response to messages submitted via our contact form and send letters by email.

Some data are automatically collected as a result of your actions on our website, for purposes of audience metrics (number of pages viewed, number of visits to the site, products viewed, etc.) or that are necessary to the prevention and resolution of technical incidents.


Collected data

The personal data we collect and process include in particular your full name, email address, IP address and connection data.

We only collect data which are necessary to the performance of the service provided by this website. When you are asked to enter your personal data, the fields will be marked as "Required" (or some other appropriate visual indicator like an asterisk or bold characters) or "Optional".

Storage period

Data are stored throughout the duration of use of the service and are then archived for an additional period of time, tied to statutes of limitation and legally mandated storage periods, for reasons which are strictly limited and authorized by law (payments, warranties, disputes, etc.). Past that time, they are deleted.


Recipients

The collected data are provided to our Sales, Marketing and Technical Departments.


Cookies

Cookies are small text files, often encrypted, which are stored in your computer's browser or on your mobile device when you visit certain websites. They are used to determine traffic and frequency of visits to our website, chiefly to ensure it is running quickly and smoothly.

Cookies do not damage your computer and cannot be used to identify you personally.

To learn more about cookies in general, we recommend that you check out www.allaboutcookies.org.

To make your visit more enjoyable, we use cookies that give you access to the personalized features available on our website. None of our cookies will collect or record information like your name, address or banking information.

We use performance cookies. We use cookies which collect anonymous information about how users navigate our website. Those data help us to optimize how our site works, by limiting any navigation problems that visitors may encounter.

Google Analytics:

This cookie is necessary in order for Google Analytics - an audience analysis service for websites, created by Google - to work. That software measures user data, such as the number of visitors to the website and how they use it https://www.pfaffenheim.com. We use that information to improve our site's performance. The stored data are anonymous and contain no personal details.

Data relating to https://www.pfaffenheim.com are transmitted to Google and stored under Google's responsibility.

 

Rights of data subjects

You can at any time exercise your right to access, rectification, to be forgotten, to object to processing, to data portability and to restriction of processing within the limits of current legislation and subject to the proper management of our contractual relations.

You also have the right to file a complaint with the supervisory authority.

 

Withdrawal of consent

At any time, you can withdraw your consent to use your personal data which are not essential to the correct use of the service provided by this website.

To withdraw the data you communicated to us via the forms on our website, simply write to us at cave@pfaffenheim.com.

 


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